User Interface Design, User Experience Design, User Interaction Design, Human Computer Interaction Research, Information Modeling, Information Architecture Modeling, Workflow & Forms Development, Enterprise Content Management Solution Development
Optimize QuickBooks.com to generate the most revenue by providing compelling story and by streamlining the checkout experience.
Founder at SmartRentOnline.com
Computer Software industry
January 2007 – Present
SmartRentOnline.com is a website where property management companies, landlords, and tenants can collect or pay rent online.
Senior User Interface Designer at Intuit
Public Company ; INTU ; Computer Software industry
March 2007 – August 2009 (2 years 6 months)
- Work with marketing, customer support, sales, and senior management to gather product requirements, define product enhancements, and scope release cycles.
- Develop design direction and strategy based on field research and business requirements.
- Create user experience flow, workflow, information architecture, and presentation slides.
- Develop design prototypes and written user interface specifications.
- Work with development and quality assurance to manage implementation and testing of user interface designs.
- Manage project communication across all the functional groups throughout the product development cycle.
- Proactively identify project risks and escalate issues as appropriate.
- Conduct usability studies, analyze the results, and continuously improve the design.
Business Lead Consultant / UI Expert at Open Text Corporation
Public Company ; Computer Software industry
August 2003 – March 2007 (3 years 8 months)
Lloyd has been delivering many ECM (Enterprise Content Mgmt) Modeling engagements. His method has been Business First Approach, which allowed him to understand the business model and business problems and then to provide optimal solution that meets client’s business requirements. His ability to think in terms of corporate strategies and in big pictures has provided his clients tremendous values.
Lloyd has been instrumental in the area of Information Architecture Modeling. With his ability to understand various view points that exist in the organization and the ability to gather detailed business requirements, Lloyd was able to build Information Architecture that is user-friendly and intuitive to use for the end-users. Lloyd also has designed numerous Workflows and Forms that allowed for improved business efficiency for the customers. With his expertise in User Interface Design and Usability, he was able to design numerous solutions that were well accepted by the business users.